by jeremy | 25 Sep, 2018 | Blog
What’s Your Plan? Where does lead generation fit into your business plan? With the continuous evolution of modern technology, the typical profile of a likely buyer has changed significantly over the last few years. Combine that with the essential fact...
by jeremy | 21 Mar, 2018 | Blog
The Value of Your Customer Service Standing out in a fast-paced, competitive industry has quickly become an ongoing challenge for most small to medium business owners. Gaining the competitive edge is about more than having quality products or sales tactics. Business...
by jeremy | 11 Sep, 2017 | Blog
Customers Demand Excellent Service and Convenience “And The Winner Is…..” “Australian companies win in customer satisfaction-Australia takes the gold in customer satisfaction in 2016 with 91.35% average satisfaction score as one of the biggest countries in terms of...
by jeremy | 4 Jul, 2017 | Blog
Using Apps and Software to Maximize the Potential of a Virtual Team In our previous Blogs, we looked at various ways in which you can optimize your business potential whilst still reducing your overheads by using a number of tried and tested ‘free apps’,...
by Jeremy Raymond | 31 May, 2017 | Blog
The X ,Y and Z of Customer Service. With the on-going evolution of consumers, how do business owners offer services that appeal to each one on an individu al level? There are new categories of consumers to consider and they demand attention. In October 2004,...
by jeremy | 28 Apr, 2017 | Blog
Optimize your business potential while reducing overheads For any small business owner, keeping your overheads low is a high priority. Operational costs, maintenance and facilities, even wages, insurance and compliance costs are a big chunk of any business owners...
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