Blog

Delivering Real-Time Customer Service 24/7

Did You Know that...? Did you know that 41% of customers have typically rated live chat as being their chosen method of established contact? For prospective customers, there is a fundamental value in traditionally having real-time access to excellent customer service....

read more

Live Chat-Pulling In The Right Sales Leads

The Value Of Live Chat And Effective Lead Generation   What is the importance of an effective lead generation plan? That specific answer is easy, with an effective lead generation plan you can efficiently convert interest to potential profits. While making the sale is...

read more

Lead Generation: Hitting Your Target One Lead At A Time

  What's Your Plan? Where does lead generation fit into your business plan? With the continuous evolution of modern technology, the typical profile of a likely buyer has changed significantly over the last few years. Combine that with the essential fact that you are...

read more

Value Your Customer Service

The Value of Your Customer Service Standing out in a fast-paced, competitive industry has quickly become an ongoing challenge for most small to medium business owners. Gaining the competitive edge is about more than having quality products or sales tactics. Business...

read more

Customers Demand Excellent Service

Customers Demand Excellent Service and Convenience “And The Winner Is…..” “Australian companies win in customer satisfaction-Australia takes the gold in customer satisfaction in 2016 with 91.35% average satisfaction score as one of the biggest countries in terms of...

read more

Virtual Teams

Using Apps and Software to Maximize the Potential of a Virtual Team   In our previous Blogs, we looked at various ways in which you can optimize your business potential whilst still reducing your overheads by using a number of tried and tested ‘free apps’,...

read more